Training & Events

This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.

This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.

This course provides a practical approach to processes and tools central to the basics of project management. You’ll cover organising, managing and measuring a project to ensure greater value is delivered to all stakeholders.

This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.

This course will cover how to manage the disciplinary process. The law is very specific, not only requiring justification for disciplinary action, but necessitating that the process followed is fair. This one-day course will prepare you well for the process, so it’s done right.

Our Introduction to Leadership course is designed for individuals new to leadership and managerial roles.

Learn to build a positive, high-performing workplace culture through trust, inclusivity, and collaboration. This course equips leaders with practical strategies to enhance engagement, communication, and wellbeing, fostering team success and aligning organisational goals with employee growth and purpose.

This course will give you the oversight you need to ensure your business Health and Safety (H&S) systems and processes reflect a best-practice approach.

This course builds on what you have learned so far by taking your skill base to the next level. The course gets specific about risks and hazards and developing preventative actions for your workplace H&S systems.

This course covers how to build a team and motivate them towards achieving team goals. You will gain the necessary tools to lead, plan, delegate and manage effectively so your team works at a high-performing level.

This course covers how to build a team and motivate them towards achieving team goals. You will gain the necessary tools to lead, plan, delegate and manage effectively so your team works at a high-performing level.

This course covers how to build a team and motivate them towards achieving team goals. You will gain the necessary tools to lead, plan, delegate and manage effectively so your team works at a high-performing level.