This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.
This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.
This course will give you the oversight you need to ensure your business Health and Safety (H&S) systems and processes reflect a best-practice approach.
This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.
This course covers the key legislation regarding wages law in the employment relationship. It provides participants with an understanding of lawful payroll procedures relating to the employment relationship and its various legislative requirements.
This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.
This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.
This course provides a practical approach to processes and tools central to the basics of project management. You’ll cover organising, managing and measuring a project to ensure greater value is delivered to all stakeholders.
This course will cover how to manage the disciplinary process. The law is very specific, not only requiring justification for disciplinary action, but necessitating that the process followed is fair. This one-day course will prepare you well for the process, so it’s done right.
This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.