This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.
The ExportNZ ASB Central Region Export Awards annually honours and celebrates the accomplishments of Lower North Island based companies in exporting goods and services to overseas markets.
This course covers how to build a team and motivate them towards achieving team goals. You will gain the necessary tools to lead, plan, delegate and manage effectively so your team works at a high-performing level.
Learn to build a positive, high-performing workplace culture through trust, inclusivity, and collaboration. This course equips leaders with practical strategies to enhance engagement, communication, and wellbeing, fostering team success and aligning organisational goals with employee growth and purpose.
This course provides a deeper understanding of key legislation that governs the employment relationship. It covers both legislative requirements and best practices.
This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.
This course will cover how to manage the disciplinary process. The law is very specific, not only requiring justification for disciplinary action, but necessitating that the process followed is fair. This one-day course will prepare you well for the process, so it’s done right.
Our Advanced Leadership Course is designed for individuals who have more than twelve months experience leading and managing others. It extends competency in the desirable skills for effective leadership and management.
This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.
This course will give you the oversight you need to ensure your business Health and Safety (H&S) systems and processes reflect a best-practice approach.