Professional Selling Skills

Relevant to: Course length:
Anyone who is in a sales position1 Day

This one-day sales training program will help sales staff uncover their customer’s needs. It will also explore ways to overcome objections, while keeping a professional sales/customer relationship. This course will guide participants towards uncovering the right skillset and mindset, a professional salesperson should possess. The program teaches an effective and professional sales approach.

Session Topics

This course covers Professional Selling, the skillset and mindset required to be successful, and understanding what qualities the perfect salesperson needs.

  • Using the power of questions
  • Controlling a conversation
  • The importance of listening
  • Features, Advantages and Benefits of products or services
  • Identifying a customer’s decision-making criteria
  • Types of objections
  • An objection handling model
  • Handling the most common objection
  • Closing techniques
  • The right mindset to sell
  • Coping with “Nos”
  • Visualise your sale
  • Know what you are selling inside and out
  • Understanding different behavioural styles and personality types
  • Find your own personality type
  • Selling to different personality styles
  • After sales and follow-up

Your Learning Outcomes

  • Understand what is needed to have both the right skillset and mindset to sell
  • Connect better with customers
  • Overcome objections
  • Close sales confidently
  • Better understanding of customer needs
  • Maintaining a great customer/sales relationship
  • Understand four dominant behavioural styles and personality types of buyers
  • How to sell to those different buyer types


One day course, 9am – 4pm

Includes workbook, arrival tea or coffee, Morning tea, Lunch and Afternoon tea.

Please note: If the courses you wish to attend are not scheduled in your region, or if the dates do not work for you and your team, we are happy to provide bespoke training. We can easily facilitate in house or explore a digital option for you and your business. Training when you want it how you want it.  Please contact Rena Day our Programmes and Capability Manager Rena Day who will be happy to discuss your training needs and provide a solution.

Course Details

Date Time City Venue
2 Sep 2020 9am – 4pm Nelson Trailways Hotel
2 Oct 2020 9am – 4pm Wellington Business Central
12 Nov 2020 9am – 4pm Napier Business Hub
18 Nov 2020 9am – 4pm Palmerston North Caccia Birch House


Prices indicated are per person.

Members: $499 + GST

Non Members: $650 + GST


The RegisterNow button will take you to the below email address to register your booking.


Cancellation Policy: Cancellations must be received 5 clear working days prior to the event. Cancellations after this time and ‘no-shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.