1. Introduction to Leading and Managing Others

Relevant to: Course length: Eligible for assistance?
New chargehand/foreperson
New or existing team leader
New or existing supervisor
One day NZTE Capability
Development voucher applies

This 1 day programme is ideal for people who are new to leading and managing people or outcomes.

Being selected to lead through others is a privilege and recognises your solid contribution and ability to deliver outcomes and meet expectations.

This programme is designed to introduce you to the fundamental concepts and skills involved in how to transition from succeeding through your own work, to succeeding through the work of others.

Learning Outcomes

Over the course of the day, you will

  • Learn about behaviour and preferences and how to recognise and respond to different styles and preferences in others
  • Learn the key principles of communication and how to deliver effective messages
  • Learn how to set up your team or project for success through good planning, delegation, and time management.
  • Recognise and understand different types of conflict so you can build and maintain effective and healthy relationships.


One day course, 9am – 4pm

Includes workbook, arrival tea or coffee, morning tea, lunch, and afternoon tea.

Course Details

Date Time City Venue
13 Oct 2020 9am – 4pm Palmerston North Caccia Birch House
29 Oct 2020 9am – 4pm New Plymouth Plymouth International
19 Nov 2020 9am – 4pm Wellington Business Central
26 Nov 2020 9am – 4pm Napier Business Hub

Please note: If the courses you wish to attend are not scheduled in your region, or if the dates do not work for you and your team, we are happy to provide bespoke training. We can easily facilitate in house or explore a digital option for you and your business. Training when you want it how you want it.  Please contact Rena Day our Programmes and Capability Manager Rena Day Rena.Day@businesscentral.org.nz who will be happy to discuss your training needs and provide a solution.

NZTE Capability Development Voucher Scheme

This Course has qualified for the NZTE Capability Development Voucher Scheme.


Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers.

Business Central is an accredited provider of the NZTE Capability Development Voucher scheme and approved businesses will receive a voucher for up to 50% of the total workshop cost. The voucher amount is dependent on the price of the training or workshop.

To check if you are eligible for this scheme please follow the link below.

NZTE Business Capability Development Scheme


Prices indicated are per person.

Members: $449+ GST

Non Members: $649 + GST


The RegisterNow button will take you to the below email address to register your booking.


Cancellation Policy: Cancellations must be received 10 clear working days prior to the event. Cancellations after this time and ‘no-shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.