1. Supervision: An Introduction

Relevant to: Course length: Eligible for assistance?
New chargehand/foreperson
New or existing team leader
New or existing supervisor
One day NZTE Capability
Development voucher applies

Starting your first supervision role is an exciting step in your career. It’s a whole new way of doing things, with a whole new set of responsibilities. This course is designed to set you up with the fundamental skills you will need to be a successful supervisor.

You'll learn how to position yourself in relation to your team to be an effective supervisor, as well as how to transition from succeeding through your own work to succeeding through the work of others.

Session Topics

  • Adult Learning Styles
  • The Supervisory Role
  • Time Management
  • Becoming a Good Supervisor
  • Delegation Skills
  • Conflict Resolution
  • Interviewing Procedures
  • Motivation
  • Effective Communication
  • Performance Management
  • Achieving Goals
  • Learning Action Plan

Your Learning Outcomes

  • Effectively and confidently instructing a team of people
  • Understanding the principles of supervision
  • Motivating and developing your team to improve performance
  • Dealing with difficult situations confidently, fairly, and decisively


One day course, 9am – 4pm

Includes workbook, arrival tea or coffee, morning tea, lunch, and afternoon tea.

Course Details

Date Time City Venue
23 Apr 2020 9am – 4pm Palmerston North Caccia Birch House
30 Apr 2020 9am – 4pm Napier Business Hub
6 May 2020 9am – 4pm Nelson Trailways Hotel
14 May 2020 9am – 4pm Wellington Business Central
28 May 2020 9am – 4pm New Plymouth Plymouth International
17 Jun 2020 9am – 4pm Palmerston North Caccia Birch House
25 Jun 2020 9am – 4pm Napier Business Hub

NZTE Capability Development Voucher Scheme

This Course has qualified for the NZTE Capability Development Voucher Scheme.


Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers.

Business Central is an accredited provider of the NZTE Capability Development Voucher scheme and approved businesses will receive a voucher for up to 50% of the total workshop cost. The voucher amount is dependent on the price of the training or workshop.

To check if you are eligible for this scheme please follow the link below.

NZTE Business Capability Development Scheme


Prices indicated are per person.

Members: $499+ GST

Members (Early Bird): $425 + GST (Early Bird rate applies to bookings made one month prior to the course date)

Non Members: $650 + GST


The RegisterNow button will take you to the below email address to register your booking.


Cancellation Policy: Cancellations must be received 5 clear working days prior to the event. Cancellations after this time and ‘no-shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.