Managing Diverse Teams

Diverse teams are an essential component of the success of any organisation. However, establishing and managing a performing diverse workforce does not happen overnight. This workshop supports teams to be able to communicate clearly and avoid conflict to develop a framework to lead an effective and functional team. The programme is inspired by basic level of core management and real-world leadership skills, grounded in leadership theory.

Course length: Eligible for assistance?
Half day NZTE Capability
Development voucher applies

Session One (2 hours)

Introduction to Workplace Conflict

  • What is conflict?
  • What are some sources for workplace conflict?
  • Pros and Cons of conflict
  • Recognizing conflict styles

Managing Conflict in the Workplace

  • Recognizing levels of conflict
  • Steps to resolving conflict
  • Barriers to conflict resolution

Session Two (90 minutes)

Managing Diverse Teams

  • What are the different generations?
  • The characteristics of each generation
  • The issues which can arise from intergenerational teams
  • How to successfully manage teams to achieve outcomes


½ day

Includes workbook, arrival tea or coffee, morning or afternoon tea.

Course Details

Course schedule TBA.

Please note: If the courses you wish to attend are not scheduled in your region, or if the dates do not work for you and your team, we are happy to provide bespoke training. We can easily facilitate in house or explore a digital option for you and your business. Training when you want it how you want it.  Please contact Rena Day our Programmes and Capability Manager Rena Day who will be happy to discuss your training needs and provide a solution.

NZTE Capability Development Voucher Scheme

This Course has qualified for the NZTE Capability Development Voucher Scheme.


Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers.

Business Central is an accredited provider of the NZTE Capability Development Voucher scheme and approved businesses will receive a voucher for up to 50% of the total workshop cost. The voucher amount is dependent on the price of the training or workshop.

To check if you are eligible for this scheme please follow the link below.

NZTE Business Capability Development Scheme


Prices indicated are per person.

Members: $349+ GST

Non Members: $549 + GST


The RegisterNow button will take you to the below email address to register your booking.


Cancellation Policy: Cancellations must be received 10 clear working days prior to the event. Cancellations after this time and ‘no-shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.