4. Introduction to Leading & Managing Others

Relevant to: Course length: Eligible for assistance?
New chargehand/foreperson
New or existing team leader
New or existing supervisor
One day NZTE Capability
Development voucher applies

This 1-day Introduction to Leading & Managing Others workshop is designed to introduce and develop core management skills to deliver successful team outcomes. Throughout the course you develop an awareness of how effective teams work together and the behaviours required to build a high performing team. The course will build on the key concepts learned in Communicating with Confidence and participants will be given the opportunity to apply what they have learnt both in the workshop and after the workshop.

This course will cover the topics of effective communication, giving and receiving feedback, managing performance and team development.

Learning Outcomes

Over the course of the day, you will:

  • Learn the principles of effective communication by understanding your preferred communication style and how to adapt to different communication styles.
  • Learn how to give and receive feedback and manage difficult conversations in the workplace.
  • Understand performance issues and learn how to confidently lead informal performance conversations
  • Understand the behaviours and attributes of high performing teams and how you can apply these learnings to your team.


One day course, 9am – 4pm

Includes workbook, arrival tea or coffee, morning tea, lunch, and afternoon tea.

Course Details

Date Time City Venue
10 Nov 2021 9am – 4pm Gisborne Emerald Hotel

Please note: If the courses you wish to attend are not scheduled in your region, or if the dates do not work for you and your team, we are happy to provide bespoke training. We can easily facilitate in house or explore a digital option for you and your business. Training when you want it how you want it.  Please contact Rena Day our Programmes and Capability Manager Rena Day Rena.Day@businesscentral.org.nz who will be happy to discuss your training needs and provide a solution.

NZTE Capability Development Voucher Scheme

This Course has qualified for the NZTE Capability Development Voucher Scheme.


Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers.

Business Central is an accredited provider of the NZTE Capability Development Voucher scheme and approved businesses will receive a voucher for up to 50% of the total workshop cost. The voucher amount is dependent on the price of the training or workshop.

To check if you are eligible for this scheme please follow the link below.

NZTE Business Capability Development Scheme


Prices indicated are per person.

Members: $449+ GST

Non Members: $649 + GST


The RegisterNow button will take you to the below email address to register your booking.


Cancellation Policy: Cancellations must be received 10 clear working days prior to the event. Cancellations after this time and ‘no-shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.