About Our Trainers
Paula Prouse – Leadership and Management Trainer
Paula weaves leadership experience, educational and digital technology into her role as our Technology Training Specialist at Business Central. Her ability to train people how to learn using technology in a COVID-19 environment is refreshingly honest, versatile, professional and energising.
Paula’s interest and expertise in professional learning has led her to complete a Master of Education (with Distinction) focussing on educational leadership and digital technology integration. Throughout her Master’s, Paula explored effective professional development design, coaching and mentoring, as well as digital learning. Paula’s research capability is outstanding. She also brings knowledge from the online learning sector, where she was responsible for crafting and delivering adult learning (in person and online), producing thought leadership materials, and marketing. This was delivered both nationally and internationally with a particular focus in the Asia-Pacific.
Ken McLean – HR/Employment Law Trainer
Ken has extensive experience as a human resource and employment practitioner. As a former employment relations consultant with Business Central he was responsible for providing advice to employers on a range of issues including the interpretation and application of employment agreements and information pertaining to employment related legislation. He also assisted employers in the processes of performance management, discipline and personal grievances up to and including representing employers at mediation.
Ken now brings his wealth of knowledge and experience in management and employment to his training role with Business Central in the areas of holidays and leave, wages and employment law as well as recruiting, performance appraisal and leadership.
Vicki McLaughlan – Leadership and Management Trainer
Vicki moved back to New Zealand in June 2018 after spending 18 years in Melbourne. Her experience in Australia and New Zealand has been largely in HR, training, and coaching. She has delivered training and coaching programmes for over 20 years.
Vicki has an MBA from Canterbury University, and is an APMG Change Management Practitioner, NLP Master Practitioner, EQi 2.0® | EQ360® Certified Practitioner and is MBTI® accredited. Her passion is engaging and empowering people to achieve their full potential. She combines her post-graduate academic learning with solid business operations experience and senior HR management expertise, along with a high level of emotional intelligence to deliver practical solutions at organisational, team and individual levels.
Vicki is recognised for her pragmatic approach, integrity, and genuine concern to see people and businesses thrive.
Michelle Taylor – Leadership and Management Trainer
Michelle is an Executive level HR leader and has over 25 years’ experience across a broad range of HR disciplines, including HRIS and payroll. With a deep focus on people capability and organisational development she has lead transformational change both within New Zealand and internationally. She has experience in both the private and public sectors and has worked in a number of leadership roles within Defence, Telecommunications, IT, Manufacturing, Financial, and Government industries.
Michelle is also a certified professional coach with over 500 coaching hours. She believes that the foundation of great leadership is self-awareness and has coached a wide range of leaders from small business founders through to large corporate executives. She is accredited and experienced in a range of psychometric and behavioural assessment tools to support her coaching practice. Michelle is a member of the International Coaching Federation and regularly participates in professional development.
An experienced facilitator, Michelle thrives on helping individuals, teams and organisations grow and develop. She supports businesses to align what they do and how they do it, helps leadership teams to define strategy and performance, and delivers workshops across a wide spectrum of business topics to grow individual capability.